Case Study: Development and Implementation of a Shift and Remuneration Model for a Radiology Scale-Up
Client Profile: A fast-growing radiology provider with currently 15 centers in Germany and Switzerland, planning to grow by 5 centers per year in the in- and outpatient sector, with further internationalization.
Project Scope & Objectives
The project aimed to develop and implement a standardized shift and remuneration model that ensures fairness, transparency, and operational efficiency. Key objectives included:
- Creating a shift model guideline tailored to outpatient and inpatient settings.
- Implementing a time-tracking system, including necessary hardware.
- Developing an easy-to-understand employee brochure with practical examples.
- Designing a remuneration model that accounts for different shifts, including weekends, nights, and holidays.
- Providing a corresponding guideline and employee brochure for remuneration structure clarity.
Challenges & Solutions
- Ensuring Compliance & Fairness: Aligned shift structures with labor laws and best practices.
- Employee Engagement & Training: Developed intuitive brochures and conducted training sessions.
- System Integration: Selected a time-tracking system with seamless integration capabilities.
Project Execution
- Research & Benchmarking:
- Conducted desk research on best-in-class shift models and remuneration structures
- Evaluated various time-tracking systems based on cost, usability, and integration capabilities.
- Pilot Testing & Business Case Development:
- Developed initial hypotheses for shift and remuneration models.
- Created a business case to assess financial feasibility and impact.
- Presented findings to the CEO and secured budget approval.
- Implementation:
- Procured and deployed the selected time-tracking system.
- Developed comprehensive shift and remuneration guidelines.
- Designed and distributed easy-to-understand brochures for employee training.
- Conducted pilot tests in select radiology centers.
- Rolled out the system fully after successful pilot validation.
Outcome & Impact
- Enhanced workforce planning and efficiency.
- Increased transparency and fairness in remuneration.
- Improved employee satisfaction and compliance with labor regulations.
- Successful system adoption across all 15 radiology centers.
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