Workforce Efficiency

A radiology provider with 15 centers needed a fair, transparent shift and pay model. In just three months, we implemented a new system, including time tracking and clear guidelines, improving efficiency and employee satisfaction.

Development and Implementation of a Shift and Remuneration Model for a Radiology Scale-Up

Client Profile: A fast-growing radiology provider with currently 15 centers in Germany and Switzerland, planning to grow by 5 centers per year in the in- and outpatient sector, with further internationalization.

Project Scope & Objectives

The project aimed to develop and implement a standardized shift and remuneration model that ensures fairness, transparency, and operational efficiency. Key objectives included:

• Creating a shift model guideline tailored to outpatient and inpatient settings.

• Implementing a time-tracking system, including necessary hardware.

• Developing an easy-to-understand employee brochure with practical examples.

• Designing a remuneration model that accounts for different shifts, including weekends, nights, and holidays.

• Providing a corresponding guideline and employee brochure for remuneration structure clarity.

Project Execution

Research & Benchmarking:

• Conducted desk research on best-in-class shift models and remuneration structures

• Evaluated various time-tracking systems based on cost, usability, and integration capabilities.

• Pilot Testing & Business Case Development:

• Developed initial hypotheses for shift and remuneration models.

• Created a business case to assess financial feasibility and impact.

• Presented findings to the CEO and secured budget approval.

Implementation:

• Procured and deployed the selected time-tracking system.

• Developed comprehensive shift and remuneration guidelines.

• Designed and distributed easy-to-understand brochures for employee training.

• Conducted pilot tests in select radiology centers.

• Rolled out the system fully after successful pilot validation.

Challenges & Solutions

• Ensuring Compliance & Fairness: Aligned shift structures with labor laws and best practices.

• Employee Engagement & Training: Developed intuitive brochures and conducted training sessions.

• System Integration: Selected a time-tracking system with seamless integration capabilities.

Outcome & Impact

• Enhanced workforce planning and efficiency.

• Increased transparency and fairness in remuneration.

• Improved employee satisfaction and compliance with labor regulations.

• Successful system adoption across all 15 radiology centers.

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